The Electric Theatre Daytime Café Bar Manager
Location : guildford Employment type : FULL_TIME Expires : 2023-12-04 Salary range: £21,000 - £22,000Job description
Role Purpose:
The Academy of Contemporary Music is looking for an enthusiastic, energetic and personable Café Manager for our new café to provide a high-quality customer experience to all visitors and to take responsibility for the management of the new café at the front of the venue.
Main Responsibilities:
● Responsible for the smooth day to day running of the Café.
● Responsible for the health and safety of all areas of the new café.
● To take the lead operational responsibility for the security of the building on evenings when there are no shows at the theatre, ensuring that The Electric Theatre procedures are carried out diligently.
● To ensure there is an efficient and informative handover to casual duty management prior to each show where required.
● To effectively train Café staff to carry out their roles safely, efficiently and with a strong focus on customer service.
● To act as a key holder.
● To identify opportunities for business development, both with a focus on sales potential and procedural efficiency. To assist in increasing the profile of The Electric Theatre as a vibrant arts venue.
● Responsible for the recruitment and training, line management and scheduling of café staff.
● To act as a first aider (training to be given if necessary).
● Take responsibility for all associated financial procedures.
● Act as the face of the theatre/ACM for all visitors during the daytime.
● To handle complaints and problem solve on shift.
● Responsible for stock checks and ordering of all wet and dry stock for the café, including disposables and chemicals.
Person Specification Essential Desirable
- Previous experience in Hospitality in a management role (including food preparation and storage).
- Commercial events management experience
- Excellent oral and written communication skills
- A background in the arts, preferably within a theatre environment.
Personal Specification:
- High standards of customer service and presentation
- Excellent communication and interpersonal skills
- Able to be flexible in working hours
- Able to communicate effectively
- Flexible and proactive approach
- Collaborative team player
- Ability to work under pressure and to tight deadlines
This job purpose reflects the core activities of the post. As the Department and the post- holder develop, there will inevitably be some changes to the duties for which the post is responsible, and possibly to the emphasis of the post itself. ACM expects that the post-holder will recognise this and will adopt a flexible approach to work. This could include undertaking relevant training where necessary. Should significant changes to the job purpose become necessary, the post-holder will be consulted and the changes reflected in
revised job purpose.
Application:
Please fill in an ACM application form which can be found on website
Job Types: Full-time, Permanent
Salary: £21,000.00-£22,000.00 per year
Benefits:
- Company events
- Company pension
- Health & wellbeing programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Guildford, GU1 4SZ: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have the Right to Work in the UK?
Work Location: In person
Apply for this job
To apply for one of our vacancies please download and complete an application form. Please note CVs cannot be submitted without a completed form.
Application forms should be returned by the advertised closing date to recruit@acm.ac.uk.
All applicants will be required to complete screening appropriate to the post. This includes a Disclosure and Barring Service check and checks with past employers.
Each job advertisement will detail the closing date for applications. We regret that we are not able to accept applications received after this date. Once shortlisting has taken place, successful candidates will be contacted by the HR and Recruitment Team and invited to attend an interview.
Due to the volume of applications we receive for our vacancies, it is not possible to keep in touch with every applicant. Therefore we would ask you to assume that if you have not heard from us within 4 weeks of the advertised closing date, your application has not been successful on this occasion.
